Make sure the height of the drain is no more than 53" above the floor. Once that is done, you can reset the washer to clear the code and resume regular operation. Youll find the lid lock underneath it. Rearrange the items in the tub to help balance the load. Dilute 1/4 cup of bleach in a quart of water. The *correct* method for testing a SPIN CYCLE with laundry would be: 1) Load Laundry in Tub / Close Door 2) Power "On" 3) Press SPIN SPEED button (maximum speed setting) 4) Press "START" button 5) Wait until *Time Remaining* displays "9 minutes"-the tub will begin ramp-up to high speed spin. The control lock prevents children from altering the current cycle or accidentally starting the washer. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. To learn more about your washing machine, or to order parts, click here. By putting much strain on the door hinge can cause a misalignment. First, make sure the water supply tap is fully open. In areas with hard water, mineral scale can form on internal components of the washer. The CE error code will display if the drum doesn't reach 20 RPM (rotations per minute) within 3 minutes or 6 attempts. Verify that the faucets are fully open at the source: Make sure there is appropriate water pressure and that the faucets are fully opened. If the supply hose filter is clogged, it can decrease the water flow. SE error code are indicates a sensor error. Large single items such as sheets, blankets, or comforters can cause the UE or Ub error due to uneven spread across the surface of the drum. In order to drain out any trapped water, power the washer back on, and press the spin speed button until no spin is selected, and press the START/PAUSE button. Before starting the procedure, it is necessary to check that the washing machine is connected to utilities. Reconnect the hoses and turn the water supply back on. Loose change in objects could cause damage to . Disconnect hoses from water supply and drain water from hoses. The CL message means that the child lock feature is currently engaged. What it is: On top-loading LG washer models, youll find a component called a lid lock. It can also prompt an error code if it encounters problems that require your intervention. The UE error code indicates an unbalanced load. How it fails: The main control board consists of several components that control the machines various functions, including the lid lock or door lock. To check pump operation: Next, open the dispenser drawer and add anti-lime scale powder, vinegar, or squeezed lemon juice to the manual wash compartment. Contact us for all your product questions or concerns. If the load is too far out of balance, it will attempt to adjust the load itself, which may increase wash time as it adds more water and repeats the rinse cycle. Do not touch the surface or the display with sharp objects. This may happen in any of these two situations: If the unit is paused during the cycle, and left idle for 8 minutes without resuming the cycle. Allow the unit to rest for 10 seconds and restore power. Plug the washer back in, and restart the cycle again. Run the Tub Clean cycle monthly to remove residue and prevent odor. Pour the diluted bleach into the empty tub. The most likely reason is that the door lock (on front-loading models) or the lid lock (on top-loading models) have failed and need to be replaced. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. If the washing machine detects too many suds, it displays this error code and adds a suds reducing cycle. To clean the drawer opening, use a small, non-metal brush to clean the recess. Power the unit back on and restart the wash cycle. Turn the washer off, hold the drawer open, restart the cycle and close the drawer firmly. Mixed fabric loads (such as jeans and t-shirts) can cause unbalanced rotation of the drum. For example: when washing jeans and t-shirts, jeans could be on one side of the drum and t-shirts on the other. This might be caused when: If you cannot unplug the washer, power the washer OFF, and trip the circuit breaker. The tcL code indicates that it is high time to run a TUB CLEAN cycle to help prevent buildup and odors in the machine. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. At this time, the Smart Diagnosis app is only available for iPhone and Android phones. If you see a "UE" error code at the end of the cycle, it means the clothes are too wet. Remove foreign objects and soak the filters in white vinegar or a lime scale remover. If the washer does not fill properly, an error message will appear on the display. LG washing machines face their fair share of problems, just like any other brand. Thankfully, the manufacturer has devised a straightforward way to understand what the problem might be. Remove the top plate. The application is available for both Android and iOS operating systems. If an issue occurs, your washer is programmed to display error messages that may help assist you in getting your machine up and ready again. 3. The error code will continue to reappear until the problem is solved. In the TEST MODE-the sensor(s) that monitors an imbalanced condition will be **disabled**. Caring for your top loader after a wash: After the cycle is finished, wipe the lid and the inside of the lid seal to remove any moisture. (GMT -05:00, United States of America local time) Remove all residue from the upper and lower parts of the recess. The dE1 error code indicates that the washer's door is open and not locked. Bleach may build up on the bleach dispenser cover. Make sure that your water lines are properly connected and turned on. If anything isnt working correctly, the diagnostic mode will help you narrow the problem down to its source. If you use the washer in an area with hard water, the inlet filter may clog due to lime buildup and require more frequent cleaning. Close the lid. Using needle nose pliers, remove the filters. It scrutinizes all the system functionality to ensure everything is working correctly. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. TOP LOAD WASHERS - HE and Classic MODELS: High Efficiency Washers WTW4950 WTW5500 WTW5600 WTW5700 MVWC400 MVWX500 MVWX600 MVWX700 . This will expel some of the antifreeze, leaving enough to protect the washer from damage. keeps coming up with UE code flashing on the display. This might be as a result of: The dE1 error code indicates that the drawer is not closed properly. Front Load Washer Top Load Washer Pedestal Dryer Washer Combo Why It Happens and How To Fix? Classic Washers . If the water inlet filter is clogged, go ahead and clean it. You can use the Smart Diagnosis feature on many models of LG washing machines, and the approach is similar. Try This Select your washer from the options below to see error codes for your machine. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. Please visit our Request a Repair Page. He enjoys getting his hands dirty with the features and settings of tech products and pushing them to their limits just to know how to get the best from them and how well they can endure "abuse" without breaking down. Immerse the water inlet hoses in hot water to thaw them. Wipe off any moisture with a dry towel or cloth after cleaning. An E7 error code means that your Sidekick pedestal washer was not properly installed under an LG front load washer. Please visit our Request a Repair Page. Select "No Spin" by pressing SPIN SPEED touchpad. You will likely hear the sound of the lock trying to engage a few times before the dE error appears. Check out our easy dispense error message troubleshooting video for further assistance. LG Washer - My SideKick Buttons do not Work If the SideKick washing machine is installed in a place with high humidity, such as a bathroom, or if water penetrates the control panel during use, the buttons and display may malfunction. How to lock the control panel. Learn how your comment data is processed. How to unlock the control panel. Certain load types may not distribute the weight of the load evenly, resulting in an unbalanced load and the uE/UE code. Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. Be careful not to damage the filters while cleaning them. Lift the front of the drawer upwards and pull it completely out. Clothing will clump together throwing the weight of the drum off during the spin cycle. If you have LG without a Russified control panel, then you should hold down similar keys with the names "TEMP", "SPIN" and "POWER". What it is: The main control board is like the brain of your entire LG washing machine. Dry the tub interior with a soft cloth, and close the lid. The Sidekick pedestal washer cannot be used by itself or under any other washer and should never be installed under a dryer. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Hello and welcome to LG's step-by-step guide on how to set the control lock on your LG washing machine. Below is a step-by-step guide on how to enter the Diagnostic Mode on your LG washing machine: Newer models of LG appliances, including washers, dryers, and refrigerators, have the Smart Diagnosis feature. The PE error indicates that there is a problem with the water level sensor. Turn on the washer and select the Spin cycle. Else, youll use different troubleshooting. Youll do this so that you can access and disconnect the lid lock wire connector on the main control board. You may have to check the water pressure - make sure you have adequate water pressure. NOTE 1: At the completion of the Test Modes, the washer WILL NOT display fault codes. Remove the filters from the water valves carefully. Keep your washing machine running smoothly and maintain performance by cleaning the tub once a month or more often if needed. During the test cycle, the machine tests the water inlets, drain hose, rinse, spin, lid, etc. A tCL error means it is high time to run the tub clean cycle. Remove the cover from the bleach dispenser. The washer will then lock and begin its cycle. Empty the tub, insert bleach into the detergent dispenser, and select the tub clean cycle. 2. Remove the rear panel. This application can record and analyze the special tones emitted by Smart Diagnosis washers and can instantly provide troubleshooting steps to get the problem fixed. If any item is found, remove it by using a pair of pliers. The unit will require a repair service. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. Running test mode on LG washing machines can be confusing even for seasoned veterans of appliance repair. How it fails: The door lock on your LG washer is engaged electrically. Your Sidekick pedestal washer keeps track of the number of loads that you have washed, and it will let you know when it is time to run the tub clean cycle. Watch this video to learn about LG Front Load Washer - Understanding Error Codes. What it is: A door lock keeps the door shut during the wash program on front-loading LG washer models. Suppose youve fixed the dE error code and would like to test your LG wash thoroughly. Do not use steel wool or abrasive cleaners. Before we cover common error messages, check the error code on the display. To reset your LG washer, follow these steps: Once youve completed those steps, your LG washer has been reset. )3:44 Error Codes4:09 The leak! When the controls are locked, CL and wash remaining time are shown alternating on the display during the cycle. If your unit is displaying an "LE" error code, it means the motor is overloaded and locked. When the control lock is activated, a chime will sound and CL will appear on the display and now your control panel is locked. The CE error code indicates that there has been an over-current in the electrical circuit of the motor. To prevent future occurrence of the dE error: The drum can be fully loaded, but make sure that it is not tightly packed; this can force the door out of alignment. Remove the drawer by pulling it straight out until it stops. In order to get the best possible experience from our website, please follow below instructions. Switch on your LG washing machine with the, Start recording on the Smart ThinQ app with the, Move the smartphone mouthpiece close to the Smart Diagnosis logo on your LG washer. If you do not have an iPhone or Android phone, simply contact LG Customer Service and a representative will assist you in running the Smart Diagnosis test over the phone. The Diagnostic Mode will help narrow your washing machine problem to its root source. to Turn off the faucets connected to the water inlet hoses. Open the drawer and redistribute the articles. To do that, youll need to access the existing control board. Check for buildup and clean the cover once or twice a month. It also has a Self-Diagnostic Mode to check all system components for defects. The cool down operation periodically tumbles (25 seconds/every 5 minutes) the load with no heat to rearrange and fluff the clothing to avoid wrinkles for up to 4 hours. If uncertain how to check, check out our "how to clean the drain pump filter" video. The unit will require a repair service. Remove the inserts from the two compartments. Video of the Day Step 2 Press the "Power" button to turn the appliance on and spin the cycle selection dial to "Rinse/ Drain & Spin." Step 3 Tap the "Spin Speed" button until "No Spin" is selected. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. Dilute 1/4 of bleach in 1 quart of water. Warning: Make sure children and pets do not climb into the tub. Close the lid and press the Power button to turn on the washer. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. When I installed the machine, I extended the machine's plastic drain hose using a rubber hose and hose clamp in order to reach the drain pipe. If the TEST MODE is intiated and theres laundry in the tub during the *SPIN TEST* the tub will spin violently. The LG washer will display the dE error code whenever theres a problem preventing the door from locking securely. Error codes on the display of an LG washing machine alert you to potential problems with your appliance. Do not spray water inside the washer. Open and reclose the drawer to attempt to clear the code. / My Issue / My Fault4:41 Running Smart Diagnosis - Audible Diagnosis5:33 Running Smart Diagnosis - Wifi DiagnosisSee the full review of this product here: https://youtu.be/3UbgWRd3YDAOTHER CYCLE VIDEOSTub Clean Maintenance Cycle (1x Speed) https://youtu.be/th4jsA55DggNormal Cycle with TurboWash (2x speed): https://youtu.be/W9URBXQ30B8Bedding Cycle (4x speed): https://youtu.be/hee-UUtV_LkSmall Load (default Downloaded cycle) with TurboWash (1x speed): https://youtu.be/Q99cqQGUlBcSpeed Wash with TurboWash (1x speed): https://youtu.be/_UwCrr5iE58Deep Wash Cycle (1x speed): https://youtu.be/QDITtCHXOXcHeavy Duty w/ TurboWash and Water Plus 1x,2x, and 4x speeds): https://youtu.be/RBI4A5WZkl8Delicates (1x speed): https://youtu.be/u_nTB6AjLOkThis model is also available in stainless WT7300CV and can be purchased at The Home Depot. Verify that there are no clogs on the drain hose. This takes about 10 seconds, and the display will count down the time. If too many suds are detected during spinning, the washing machine stops to help prevent leaking. When the washing machine detects too many suds, it will display this error code, and adds a sud reducing cycle. Top load LG washer, 2 years old has started making a very very loud sound when changing cycles when I have the tub half filled. Remove the drain tube from the inner left side of the door. This lock is engaged as soon as you begin a wash program and will stay that way throughout the entire process. Hold the button for about 10 seconds and release. You can also exit the diagnostic mode as follows: Press and hold the 1st button you pressed to activate the diagnostic mode. Engage the Control Lock feature if needed to prevent children from accidentally starting a wash cycle. An example is shown in the picture below. Remove the drawer and inserts and check for buildup once or twice a month. The most common is removing the AC power from the washing machine. Rearrange the load to allow for proper spinning, then close the door and press the start/pause button. Unplug the unit until the repair service is completed. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, [Washing Machine] Front Load Washing Machine Common Error Messages, [LG Top Load Washers] Understanding Error Codes In LG Top Load Washing Machine, [LG Top Load Washers] Understanding Error Codes - SideKick Washer -, [Washing Machine] How to Set the Child Lock, [LG Front Load Washers] How To Clean The Tub, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. The IE error code indicates a problem with the water supply. Shop LG LDF5545ST/00 dishwasher parts. Whether youre using a top-loading or front-loading washer, the machine must be able to lock the door securely before it can begin the wash program. Press the Power button to turn on the washer. LG Washers are equipped with all of the latest innovations, even when it comes to troubleshooting. (GMT -05:00, United States of America local time) Designed with you in mind, LG products offer innovative solutions to make life good. Drain any water in the compartments and let them dry. Note: In areas with hard water, mineral scale can form on internal components of the washer. Related post: Why LG washer isnt spinning properly? With the power being disabled, press and hold the START/PAUSE button for 5 seconds. Should one of those components fail, the washer will fail to lock the door or the lid as it should. If not removed, the plastic film may roll up and hinder the door from closing. Verify that the film on the lid was removed. Avoid putting weight on or pushing down on the door while it's opened. At the end of the program, after all of the water has drained out, the door lock will disengage, and you can access the inside of the drum to remove your laundry. This Mode is called the Test Quality Control or the Servicing Mode. D3 error code displays as a result of a coupling part that is malfunctioning. Heres how you can enter the diagnostics mode on your LG washer: 2023 howtofixit.net is a participant in the Amazon Services LLC Associates Program, An affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to Amazon.com and any other website that may be affiliated with Amazon service LLC associates program. 43K views 2 years ago LG WT7300CW - How To Run TEST Cycle & Smart Diagnosis This is a demonstration of the LG WT7300CW Test Cycle and Smart Diagnosis. !function(a){var e="https://s.go-mpulse.net/boomerang/",t="addEventListener";if("False"=="True")a.BOOMR_config=a.BOOMR_config||{},a.BOOMR_config.PageParams=a.BOOMR_config.PageParams||{},a.BOOMR_config.PageParams.pci=!0,e="https://s2.go-mpulse.net/boomerang/";if(window.BOOMR_API_key="8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",function(){function n(e){a.BOOMR_onload=e&&e.timeStamp||(new Date).getTime()}if(!a.BOOMR||!a.BOOMR.version&&!a.BOOMR.snippetExecuted){a.BOOMR=a.BOOMR||{},a.BOOMR.snippetExecuted=!0;var i,_,o,r=document.createElement("iframe");if(a[t])a[t]("load",n,!1);else if(a.attachEvent)a.attachEvent("onload",n);r.src="javascript:void(0)",r.title="",r.role="presentation",(r.frameElement||r).style.cssText="width:0;height:0;border:0;display:none;",o=document.getElementsByTagName("script")[0],o.parentNode.insertBefore(r,o);try{_=r.contentWindow.document}catch(O){i=document.domain,r.src="javascript:var d=document.open();d.domain='"+i+"';void(0);",_=r.contentWindow.document}_.open()._l=function(){var a=this.createElement("script");if(i)this.domain=i;a.id="boomr-if-as",a.src=e+"8ZKNB-L7R9X-J5VUX-ZKLUE-H2UQX",BOOMR_lstart=(new Date).getTime(),this.body.appendChild(a)},_.write("'),_.close()}}(),"".length>0)if(a&&"performance"in a&&a.performance&&"function"==typeof a.performance.setResourceTimingBufferSize)a.performance.setResourceTimingBufferSize();!function(){if(BOOMR=a.BOOMR||{},BOOMR.plugins=BOOMR.plugins||{},!BOOMR.plugins.AK){var e="false"=="true"?1:0,t="",n="yygpyrdinrqr2zb6rsma-f-2a39db5f8-clientnsv4-s.akamaihd.net",i="false"=="true"?2:1,_={"ak.v":"34","ak.cp":"865401","ak.ai":parseInt("247323",10),"ak.ol":"0","ak.cr":61,"ak.ipv":4,"ak.proto":"http/1.1","ak.rid":"124a54a3","ak.r":33370,"ak.a2":e,"ak.m":"a","ak.n":"essl","ak.bpcip":"198.12.252.0","ak.cport":39312,"ak.gh":"23.46.238.92","ak.quicv":"","ak.tlsv":"tls1.3","ak.0rtt":"","ak.csrc":"-","ak.acc":"reno","ak.t":"1681820824","ak.ak":"hOBiQwZUYzCg5VSAfCLimQ==wvR6l3EH2UxQeSJWg2il50hPOYNtU/y02vmqouiMvhR0jkw9wSPP0lfq1wGNp+MeSc+EyZTzQ+VJa8POqZWnfGguScGZTC57RKPlohntnGuqZgeDAhFq3P8sffHG0JxoXWL/GnJEqricKvrsUCKdu1ixhFn5cqIfJbGCITob/L/+UjGVJkakrMnLvPMeFIkX7+Hf/Nira8J+mINLlc4O0kwKSsp4mq3Es7kggyUg/BWJtq9QAu/kqrwEJ4Xdjh7vIeQnLwLZ3ShN8PtqfT65s9rLqjjoC4kOj0G9JaA9MykmkPeNipnXFyej0FJvf7/yhRkaeCmHVVmkoy2uvYesZMiow4DvRQzOGKZaMMTsJQCh2nkNdcjniDa5tWAIxY5YUuZZXHhlfFqacssVFozp5UN6GeyoAO017dvrPlVbwMU=","ak.pv":"355","ak.dpoabenc":"","ak.tf":i};if(""!==t)_["ak.ruds"]=t;var o={i:!1,av:function(e){var t="http.initiator";if(e&&(!e[t]||"spa_hard"===e[t]))_["ak.feo"]=void 0!==a.aFeoApplied?1:0,BOOMR.addVar(_)},rv:function(){var a=["ak.bpcip","ak.cport","ak.cr","ak.csrc","ak.gh","ak.ipv","ak.m","ak.n","ak.ol","ak.proto","ak.quicv","ak.tlsv","ak.0rtt","ak.r","ak.acc","ak.t","ak.tf"];BOOMR.removeVar(a)}};BOOMR.plugins.AK={akVars:_,akDNSPreFetchDomain:n,init:function(){if(!o.i){var a=BOOMR.subscribe;a("before_beacon",o.av,null,null),a("onbeacon",o.rv,null,null),o.i=!0}return this},is_complete:function(){return!0}}}}()}(window); LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. 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Water inlets, drain hose - HE and Classic models: high Efficiency Washers WTW4950 WTW5600! Your intervention the plastic film may roll up and hinder the door from closing unit back on control! Plastic film may roll up and hinder the door from closing product questions or lg top load washer diagnostic test mode the existing control.! Pe error indicates that the child lock feature if needed to prevent children from altering the current or... Entire LG washing machine detects too many suds, it displays this code! On internal components of the washer, power the washer to run the tub United States of America time.