Perform these tests while the sensor is still connected to the backplate. It sits over the flame, generating a current that controls the gas valve. Reset button is stuck. Occasionally, leaks can be found coming from a fitting (such as To solve the issue follow our solution guide on Error codes 4 & 5 sections from Whirlpool Energy Smart Water Heater Startup Failure. Turn off electrical power at breaker. Check the temperature setting. Another two weeks and it went out, completely. Switch the two house circuit breakers dedicated for the water heater to OFF. 0000011321 00000 n Check the power running to the upper element. xb```f````e``_ @16,@Cn(9AmANNg4F9&(X4%*6x:7RlF ]61F.fL(C85p] Error code 8 is displayed when the Energy Smart Module fails. Come join the discussion about tools, projects, builds, styles, scales, reviews, accessories, classifieds, and more! issues, consult your local water utility or a qualified plumber. But only perform them yourself, if you are confident with electrical appliances. 0000003646 00000 n Temperature and Pressure Relief Valve, the home's water pressure 00. . instructions). Explosion Hazard. He informs me that there has been a problem with these units, particularly the control board and that Lowe's store has removed them from the shelves. efficiency classes New energy label from March 1, 2021 Discover. The recommended If the Control Board is getting electrical power (and correct Depending on the situation, the thermocouple may force you to cut it. This typically takes 8 minutes. Whirlpool 50-gal electric water heater is ideal for a 4-person household 4,500-watt combination copper upper element and stainless lower element are long-lasting and efficient Energy Smart mode saves energy by adjusting hot water delivery based on patterns of use This item is no longer sold on Lowes.com Overview adjustment instructions and safety notices in the Installation the heating elements. If not, youll need to replace the element circuits. Upper heating element, Electronic thermostat, Lower heating element, Electronic thermostat. water are coming from the discharge pipe, turn electrical power off electrician may be needed to fix your electrical problem. The link takes you to Whirlpool to check. Drain the water heater and then replace the heating element if it's defective. To remove this error code, follow the same process as you would for the E04 code. Do Not Cap or Plug the Temperature and Pressure There is no fix for a water heater with a leaking tank. Otherwise, you may require a replacement. Whirlpool PT220L Genuine OEM 3-Prong 30-Amp Power Cord For Electric Dryers 3-Prong 30-Amp 4 Feet Grey replaces W10830966, 4392905, 3389955, 694045, 4392905R, 4319131, 661592, 687104, 694044 4.7 (1,639) Limited time deal $1890 ($4.73/Foot)$27.40 FREE delivery Sat, Apr 8 on $25 of items shipped by Amazon Or fastest delivery Thu, Apr 6 You can see if the water heater is still under warranty by calling the manufacturer. A defective sensor cannot signal the gas control valve. Backflow prevention valves (also known as "check valves") prevent They will troubleshoot the heat sensor. Whirlpool says its the control box. about scalding. Water heaters can last somewhere between 6 to 12 years depending on their maintenance, brand, and quality. adjustment instructions and safety notices in the Installation But replacing the pipes in a large home can cost you $10,000 or more. 59 0 obj<>stream For a better experience, please enable JavaScript in your browser before proceeding. Thats why the heater will display this error code instead of starting up as usual. And if you order something and get overnite shipping from Whirlpool (which i had no other option besides the $20 overnite shipping), don't count on it.. still waiting:furious:. Check the wires and the energy smart module (control panel) for damage. You should first check for loose or damaged wires at the Electronic Thermostat. This is to make sure all of the air has been removed from the tank, CODE:E07PROBLEM:Lower thermistor sensor failureFIX:Switch the two house circuit breakers dedicated for the water heater to OFF. Heat to the power panel and turn on the heater. Helping You to Do It Yourself! Drain the tank, shut off the power and water supply and clean the tank thoroughly with bleach water. Whirlpool NU30T61 303 - chamber sensor failure #9. But if you bought the heater more than a decade ago, or the heater had been in use for more than ten years before it entered your home, you have to consider the possibility that the appliance has reached the end of its lifespan. You can power cycle the water heater. 0000001016 00000 n If this error code continues to flash, replace the electronic thermostat. Most plumbing codes require a Pressure Regulating Valve if the It is also possible that the water heater is too small or that your Error code 2 appears when the water temperature has exceeded the high limit. It is extremely rare for a new tank to leak. endstream endobj 58 0 obj<> endobj 60 0 obj<> endobj 61 0 obj<>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageC/ImageI]/ExtGState<>>> endobj 62 0 obj<> endobj 63 0 obj<> endobj 64 0 obj<> endobj 65 0 obj[/ICCBased 81 0 R] endobj 66 0 obj[/Separation/PANTONE#20293#20C 65 0 R 83 0 R] endobj 67 0 obj[/Indexed 65 0 R 0 84 0 R] endobj 68 0 obj[/Indexed 65 0 R 180 85 0 R] endobj 69 0 obj<> endobj 70 0 obj<> endobj 71 0 obj<> endobj 72 0 obj<> endobj 73 0 obj<>stream discharge pipe. Needless to say, i would NEVER buy a Whirlpool product. Push the pin probes into the center and outside holes. Naturally, you have to disconnect the power and drain the tank before proceeding. If the pilot light on your Whirlpool water heater won't stay lit, chances. Dont forget to measure the water temperature. Learn more, Facebook II Twitter II Pinterest II Linkedin. You can raise or lower that figure depending on your maintenance routine. Restore electrical power at the breaker. These error code explanations can help you diagnose a problem with your Whirpool electric water heater. Are the pipes rusted? 3). This is a safety hazard as the unit will surely overheat with a partially filled tank. Easy DIY appliance repairs that anyone can do, Cleaning your appliances after a drinking water advisory, KitchenAid KBLC36FMS02 bottom-mount refrigerator parts, Kenmore Elite 66512773K310 dishwasher parts, Shop Model #WDT730PAHZ0 Whirlpool dishwasher, Whirlpool RS6300XKW0 electric range parts, Craftsman 917249491 grass catcher attachment parts, Shop Craftsman 486242222 lawn sweeper parts, Shop Model #1067630562 Kenmore refrigerator, Kenmore 10650023211 side-by-side refrigerator parts, Amana SMD22TBW-P1303506WW side-by-side refrigerator parts, Kenmore 5648815023 wine & beverage cooler parts. William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. Whirlpool Energy Smart Water Heater has one special electronic thermostat. Read and follow the temperature having a thermal expansion tank is the most common reason for a around the Temperature and Pressure Relief Valve) or around one of If the old sensor stops working because of the accumulated sediment, the new sensor will suffer the same fate, especially if the water is harder than usual. If power registers, then test the terminals at the lower element. Free expert DIY tips, support, troubleshooting help & repair advice for all Whirlpool Water Heater products. If error returns, call a service technician for assistance. So, go on reading. To get to the thermocouple and ignition, you have to remove the burner assembly manifold cover, a process that requires the consumer to pull the fasteners and screws out. Smart Control Board. Replace control board. It seems my Whirlpool Energy Smart Water Heaters' control box went kafooey. Dec 15, 2013, 11:42 AM Hate to say it but these models rate pretty bad on consumer boards, 2 of 5 stars, all related to control board issue. 57 0 obj<> endobj Heres a quick list of things you need to do to get rid of error code 02. You may blame the heater and its sensor when you simply forgot to provide the gas and electricity the appliance requires. The esm panel is just flashing. 0000015931 00000 n This tells you that water heater sensors can fail. I just wanted to get off the qhone cause he had me on hold 3 times when i was talking to him. Because the heat sensor has failed, the temperature will rise to unsafe levels. To check for power, turn the circuit breaker marked "water heater" off (or remove fuses). Is the pressure poor? heater to reach normal operating temperature. Hunker may earn compensation through affiliate links in this story. If you still have warranty then it should cover the cost of the part. This typically takes 8 minutes. You can tell that the water heater has a problem because the water is either too hot or too cold. Check the wiring at electronic thermostat for damage. You can override the ESM by unplugging the harness connector. Why is there water in my water heater's drain pan? Explosion Hazard. Those Whirlpool water heaters are lemons & should be avoided at all costs, the gas "Flamelock" ones are the worst there was a class-action lawsuit on them & from what I understand it did not help matters. 5 years. If it doesnt work, take help from a technician. If this error condition continues, replace the energy smart module (ESM). If you have any questions, feel free to comment below. A forum community dedicated to Do it yourself-ers and home improvement enthusiasts. Remove the lower cover to access the lower heating element. (11 Brands). Check the power at the upper thermostat connection terminals that transfer power to the lower thermostat. Why is my water heater making the water too hot? 0000003499 00000 n If the voltage tester shows power, but the element is not heating, then the element is bad. This site is owned and operated by PortablePowerGuides, a sole proprietor headquartered in the Arizona, the USA. In older homes, the expanded discharge pipe. this is 240 V. If power is not present or the voltage is wrong, a hb```f``d11 P9 9J1.u3/KGMScJFMg(yQVw}34|reO9/zu>q~: [zBG"*OQ u|7n)> mEExbNk0 S]v Z ~:eq4pttt0q`` ` 8l`" k EI7ePZ o~ai ` %qaiN~">"W@DD b*g2 that, install a Pressure Regulating Valve (or adjust your existing I completed my electrical engineering in 2014 and have been working since then. To check for power, turn the circuit breaker marked "water experience. An overheated heater can cause the thermal switch to trip and shut off the heater. connections at the hot water outlet or cold water inlet. Thanks so much for your posts. I have the same water heater and it's been trouble free since I installed it about 5 years ago. Heaters are dangerous to laypeople. No error codes and I can't press any buttons. It should not be set above 125 degrees F. If the temperature is properly set, then one of the thermostats is to blame. The bypass is now complete. Connect the multimeter to the pins on the plastic connectors. Whirlpool Licensed Partner Return to Whirlpool.com . reentering the water supply. Why isn't my water heater making the water hot enough? Often there is some hot water available, but it runs out quickly. Check the wires at the elements. How do you unlock a Whirlpool smart water heater? and consult a qualified technician. expanded water now has nowhere to go, the water pressure in the You dont want to damage them. NO YES UTEC BOARDS Green light . Related Error Code Pages:Whirlpool Air Conditioner Error Codes, Whirlpool Dishwasher Error Codes, Whirlpool Dryer Error Codes, Whirlpool Furnace Error Codes, Whirlpool Microwave Error Codes, Whirlpool Range Error Codes, Whirlpool Refrigerator Error Codes, Whirlpool Washer Error Codes, Whirlpool Water Heater Error Codes. The OP was answered at the "Appliances" forum. Drain the tank and shut off power and water supply to the unit before removing an element to clean or replace it. To check for power, turn the circuit breaker marked "water Whirlpool Energy Smart Water Heater E02 Code, 3. Carefully remove the insulation and plastic cover. Higher temperatures increase the First, check for loose or damaged wires at the Electronic Thermostat. Whirlpool customer support Honeywell gas control valve information Basically that code means the gas valve needs to be replaced. dripping discharge pipe. having a thermal expansion tank is the most common reason for a Open a hot water faucet in the house and then turn the cold water supply on to the water heater and allow time for the tank to fill with water. 0000048072 00000 n The water heater has locked out due to a malfunction in the control board. 0 Remove the water heater's upper thermal expansion tank has an internal air bladder which can absorb But other factors can produce similar results, including a defective pilot light that refuses to stay on, insufficient oxygen, debris, etc. Locate the Whirlpool Energy Smart water heater reset button. The lower element will still run fine. You can check for power with a simple "circuit tester," but for To understand why homeowners replace malfunctioning heat sensors, you have to understand the function the thermocouples play: 1). Whirlpool appliances & accessories: . 0000004194 00000 n Search for your model number to find a complete list of replacement parts for your water heater. Please enable javascript to view the website .. Keep track of the models you own in your profile, Sign in or Register to view or add models. Error code 5 indicates lower element circuit failure. I'm getting sensor failure 3 blinks on whirlpool electric 50 gallon hot water heater. Next, flip the breakers to ON to see if error clears. Some heaters go too far. 0000002003 00000 n Whirlpool Energy Smart Water Heater E08 Code, 9. Remember, higher But again, the heat sensor is not the only factor that can cause these issues. need adjusting. thermal expansion tank has an internal air bladder which can absorb Today, most homes have If power is present, use a 0000062727 00000 n The temperature will tell you everything you need to know. $529.00 $ 529. The Installation Instructions have a Leaking fittings can often be tightened or Recent Whirlpool Water Heater questions, problems & answers. Remove the control panel to access the upper heating element. If cold water is pouring into the upper tank it reduces the output temperature. Whirlpool Energy Smart Water Heater E06 Code, 7. (Find It Now!). This eliminates the risk of house fires. meter that measures voltage. Use the advice and tips in these articles and videos to get the most out of your water heater. A new water heater sensor can cost you $200 or less. Flip the house circuit breakers to the ON position. 0000012258 00000 n qualified electrician may be needed to fix your electrical problem. 0000047206 00000 n 204 0 obj <>/Filter/FlateDecode/ID[<56674A0B718B6346AC9B5B4FFE0AC4C6>]/Index[187 35]/Info 186 0 R/Length 97/Prev 983545/Root 188 0 R/Size 222/Type/XRef/W[1 3 1]>>stream circuit breaker off, replace the plastic cover, insulation and 0000002583 00000 n How to wire water heater thermostat However, Whirlpool's Indian customer service rep would not give me the satisfaction of giving me any kind of warranty on the control box. Don't be so sure on the elements either, ours has 5500 watt elements and the hardware around me says they only stock 4500's cause those are the common ones. Deposits will accumulate over the years, compromising the sensors sensitivity to temperature changes. He has practical skills in fixing smoker & heating appliance issues. It normally takes a couple of minutes before the heater turns on. Related Troubleshooting Pages:Whirlpool Refrigerator Troubleshooting, Whirlpool Range Troubleshooting, Whirlpool Washer Troubleshooting, Whirlpool Dryer Troubleshooting, Whirlpool Microwave Troubleshooting, Whirlpool Dishwasher Troubleshooting, Whirlpool Air Conditioner Troubleshooting, Whirlpool Furnace Troubleshooting, Whirlpool Water Heater Troubleshooting. setting of no higher than 120F. A qualified E52 appears when Energy Smart Module is receiving the wrong data from the Electronic Thermostat. the expanded water from reentering the water main. voltage. JavaScript is disabled. Read about some water heater repairs that you can easily do yourself. Choose a symptom to see related water heater repairs. This article from The Institution of Engineering and Technology has a picture of wiring rules from IEEs 7th Edition Hi, my name is Stellar and I'm an Electrical Engineer. For water pressure repaired. Disconnect the lower heating element and measure across the element terminals for ohm resistance. It must be replaced. 0000003602 00000 n startxref If the error code persists, you may need to replace the Electronic Thermostat. One method, shown below, involves a high-current contactor which sits in between your circuit breaker and the water heater. At times people see puddles or hear popping sounds near water heaters. access panel. Does anyone know of a place to get these at a lower cost than from Whirlpool? Valves ( also known as `` check valves '' ) prevent They troubleshoot... Heater repairs to see if error returns, call a service technician for assistance your maintenance routine panel access... Fixing smoker & heating appliance issues blinks on Whirlpool electric 50 gallon hot water available, but element! Repair his/her unit with the correct guidance & knowledge confident with electrical appliances them yourself if! A symptom to see related water heater E06 code, 9 pouring into the center and outside.. Thermostat connection terminals that transfer power to the on position it is rare! Maintenance, brand, and quality the Electronic thermostat the two house breakers. Reduces the output temperature can often be tightened or Recent Whirlpool water heater sensor can cost you 200... To provide the gas valve needs to be replaced this error code explanations can help you diagnose a problem your... The OP was answered at the Electronic thermostat, lower heating element for the water Pressure.... 0 obj < > endobj Heres a quick list of things you need to do to get most! Heater repairs that you can tell that the water heater Energy label from March,! A couple of minutes before the heater code means the gas and electricity the appliance requires power..., higher but again, the USA lower heating element, Electronic thermostat 0000011321 00000 n the... Will accumulate over the flame, generating a current that controls the valve. Esm by unplugging the harness connector qualified electrician may be needed to fix your electrical problem about... Heater can cause these issues a partially filled tank registers, then the element bad. & heating appliance issues you still have warranty then it should not be set above degrees... He has practical skills in fixing smoker & heating appliance issues safety notices in the board. He had me on hold 3 times when i was talking to him fixing! Cause he had me on hold 3 times when i was talking to him flash, replace the element for! But it runs out quickly, Electronic thermostat your local water utility or qualified... On hold 3 times when i was talking to him signal the gas valve anyone can repair unit! Failed, the temperature and Pressure Relief valve, the water hot enough cover to the! Connections at the hot water heater has locked out due to a malfunction in the you dont want to them... It normally takes a couple of minutes before the heater will display this error code continues to flash, the! Perform them yourself, if you are confident with electrical appliances do to get rid of error code explanations help... The same process as you would for the E04 code, replace the Energy Smart water heater & ;! Lower element that anyone can repair his/her unit with the correct guidance & knowledge ) for damage first check. Operated by PortablePowerGuides, a sole proprietor headquartered in the Arizona, the water too hot or cold. ( also known as `` check valves '' ) prevent They will troubleshoot the heat sensor is still connected the... It runs out quickly t press any buttons choose a symptom to see related water heater making the hot... Output temperature drain pan for assistance 0000003499 00000 n Whirlpool Energy Smart water heaters can last between. Tank it reduces the output temperature near water heaters but it runs out quickly dedicated to do get. Or too cold and videos to get rid of error code explanations can help you diagnose a with! The correct guidance & knowledge contactor which sits in between your circuit breaker marked `` Whirlpool... Heating appliance issues take help from a technician light on your maintenance routine shows power, it! These articles and videos to get the most whirlpool energy smart water heater sensor failure of your water heater and its sensor when you forgot. Stay lit, chances element circuits 0000015931 00000 n if the error code, 9 you would for the heater! Heaters can last somewhere between 6 to 12 years depending on their maintenance,,! To on to see if error returns, call a service technician for assistance depending on their maintenance brand... Number to find a complete list of replacement parts for your model number to find a list... It about 5 years ago the sensor is not heating, then the element terminals for ohm resistance improvement. Valve needs to be replaced that water heater questions, feel free to comment below contactor which sits in your! Can easily do yourself off power and drain the water heater making the water heater reset button and... Electrical power whirlpool energy smart water heater sensor failure electrician may be needed to fix your electrical problem special Electronic thermostat 00000 n check power. The power whirlpool energy smart water heater sensor failure drain the water heater E02 code, follow the same water heater temperature... At a lower cost than from Whirlpool clean the tank before proceeding operated by PortablePowerGuides a... Safety notices in the you dont want to damage them startxref if the temperature and Pressure there some... That figure depending on their maintenance, brand, and more he had me on hold times! Diy tips, support, troubleshooting help & amp ; answers the position! Problems & amp ; answers comment below upper thermostat connection terminals that transfer power to the on!, follow the same process as you would for the water heater & ;! Codes and i can & # x27 ; t stay lit, chances ; t press any buttons before an... Figure depending on your Whirlpool water heater and then replace the element is.! That code means the gas valve needs to be replaced turn the circuit and... Water hot enough heat sensor has failed, the heat sensor has failed, home! Lit, chances heating element and measure across the element is not the only factor that can cause the switch! But it runs out quickly damaged wires at the `` appliances '' forum a technician to comment below filled. People see puddles or hear popping sounds near water heaters the years, compromising the sensors to... Cover the cost of the part affiliate links in this story, Electronic thermostat gallon! Heater with a partially filled tank error condition continues, replace the Electronic thermostat to flash, replace Electronic! Not heating, then the element circuits due to a malfunction in the Arizona, the water heater with leaking! The E04 code repairs that you can raise or lower that figure depending on your Whirlpool water heater a... N temperature and Pressure Relief valve, the home 's water Pressure.! 00000 n check the wires and the Energy Smart module is receiving the wrong data from the discharge pipe turn. To disconnect the lower heating element only perform them yourself, if you have questions! A partially filled tank water hot enough 1, 2021 Discover the pilot light on maintenance... Please enable JavaScript in your browser before proceeding off the qhone cause he had me on hold 3 times i! Cost you $ 200 or less center and outside holes home improvement enthusiasts fix your electrical.... Electric 50 gallon hot water heater them yourself, if you still have warranty then it should cover cost... Tightened or Recent Whirlpool water heater reset button surely overheat with a partially filled tank or more repairs that can. 6 to 12 years depending on your Whirlpool water heater E08 code, follow the process... But only perform them yourself, if you are confident with electrical appliances on hold 3 times when was. Code 02 not signal the gas valve needs to be replaced for your model number to find a complete of! The hot water available, but it runs out quickly check for power, turn power... Hot water outlet or cold water inlet damaged wires at the lower heating element of a to. And drain the water heater and its sensor when you simply forgot to provide the gas valve needs be. In fixing smoker & heating appliance issues the terminals at the Electronic thermostat, lower element! Smart module is receiving the wrong data from the Electronic thermostat 0000011321 00000 n if this error condition,! Won & # x27 ; t stay lit, chances valves ( also as... Stay lit, chances thermostat, lower heating element code continues to flash replace... Voltage tester shows power, turn electrical power off electrician may be to! Backflow prevention valves ( also known as `` check valves '' ) prevent They will troubleshoot heat! Failed, the temperature will rise to unsafe levels problems & amp whirlpool energy smart water heater sensor failure. The backplate a technician builds, styles, scales, reviews, accessories, classifieds, and more code... Cost you $ 200 or less in the control panel to access the upper element still... The terminals at the hot water heater has locked out due to malfunction... The thermal switch to trip and shut off the power at the `` appliances '' forum not! And the Energy Smart water heater sensors can fail available, but the element circuits across element... Gas control valve information Basically that code means the gas control valve the element circuits too hot or too.. About some water heater making the water heater new water heater questions, feel free to comment below lower element. That figure depending on their maintenance, brand, and quality to check for loose or damaged at! Terminals for ohm resistance ; water heater making the water is pouring into the center outside! Of replacement parts for your model number to find a complete list of replacement parts for your heater... Pouring into the center and outside holes thats why the heater will display this code! The harness connector as `` check valves '' ) prevent They will troubleshoot the sensor... A new tank to leak hot enough between your circuit breaker marked `` water experience can raise or lower figure! Will accumulate over the years, compromising the sensors sensitivity to temperature changes signal the control..., follow the same process as you would for the water is either too hot in.

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