It is also an innovative communication and marketing tool for property and strata managers. Overall still feels pretty solid though. Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. Make a one-time payment using a credit card or any United States bank account. Sign In Register . Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. We will create communities where neighbors become friends and memories are made. Excellent customer service is not even just a skill, it is a gift. User Login. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. It couldn't be better! Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. "- westerberg123, "Life is a lot easier with everything in one place. Include a picture of the problem by accessing your phone's camera right from the app. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. "- Machelle York. Managers can easily publish documents from the Strataware system to the portal. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Enter your email address below and we'll send you a reset email link. He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Residents can buy and sell items, make maintenance requests, and coordinate activities on an integrated community wall. The app responds well and is easy to navigate. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. Track the frequency of requests, communicate clearly, and reduce turnover. It is also an innovative communication and marketing tool for property and strata managers. There was an error occured while trying to login! Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. I just hate checking my mail or wasting paper when an electronic notification within the app seems like it would be easy. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. For technical assistance, please email our service team at help@AmericanCampus.comhelp@AmericanCampus.com Let your customers self-service. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. Track and manage all resident transactions with a platform that integrates seamlessly with your property management software. Facebook Instagram Linkedin YouTube. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Customisable sites for an individual community or a manager's portfolio can be designed. Reach out and let us know how we can help you. We believe our residents deserve a high level of service. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. Any enquiries about a transaction can be lodged to the manager directly from the portal and these enquires can then be tracked by the customer to completion. 2 Select "I'll enter my information" and chose your community from the drop-down. Email. Amenities: Reserving amenities is easier than ever. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. The Community portal system comes standard with its integration to the world-leading Strataware.. We take pride in our community appearance and we want to help our residents to do the same! Voice tone over the phone is very important because it reflects your attitude during the conversation since we are more on phone transactions because of this pandemic. The Manager has access to a number of Admin tools and customisable features that makes.. Select "I'll enter my information" and chose your community from the drop-down. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. We plan to add more soon such as contractors. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Search Results Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email . You can also access both systems with one single login. Board Members and Managers can communicate privately in their own Board Wall, reserved just for them. Im glad my complex utilizes this app. On the portal they can create and track maintenance.. Let your customers self-service. Contact Us. The details of the special deal can be published on your public web site so public visitors can view it. Either you have it or you dont. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. Fill out an assistance request form & provide documentation of homeownership & income. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. They can even pay via a a secure credit card gateway. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. YES! If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. or Use your registration key/ID Registration Key The registration key that you have received. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. Awards are based on the communitys resident satisfaction surveys from the previous year. The Directory feature includes an integration to Google Maps that shows the location of the business and its proximity to the community and other essential services. Contact us today by clicking the button below for more information on available services. Version 5.4.1 - . Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. Owners and tenants can lodge maintenance and service requests with their property manager. It let's me conveniently keep my account current without wasting any of my time. As one of our valued residents, enhancing your experience is very important to us. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Multiple files such as photos or brochures can be attached with every Community Wall post. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . There are currently four roles in the portal system manager, board member, owner.. Your community sites can be integrated to leading real estate CRM systems enabling you to publish current properties for sale or lease within your building or community. "- ResidentPortal user5, "Easy to use and available 24/7. We would like to show you a description here but the site won't allow us. Makes everything simple and easy. 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