I transferred to the Service Center to fit better with my school schedule. To reach MCU On-Call Dial 877-699-6328* or 828-456-6474* However, the starting MACU auto loan rate is the same whether the car is the current model year or seven years old, as long you’re seeking a term of 60 months or less. © Mountain America Credit Union 2021. Membership required—based on eligibility. Mountain America Credit Union Customer Services & Support Salaries 337 salaries (for 155 job titles) Updated Nov 25, 2020 337 Mountain America Credit Union employees have shared their salaries on … Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Find out what works well at Mountain America Credit Union from the people who know best. Here’s Exactly What to Write to Get Top Dollar, Financial Services Representative Interviews, How To Follow Up After an Interview (With Templates! Average Mountain America Credit Union Member Services Representative yearly pay in the United States is approximately $33,479, which meets the national average. The credit union provides a range of financial services and products, from deposit accounts and investment products to consumer and small business loans. Training was very poor. This will replace the current featured review for targeted profile. America First Credit Union vs. Mountain America Credit Union. My job started in a brach as a teller. Management is constantly changing and that can make things difficult especially for those entering the company as new hires. Box 2331, Sandy, UT 84091, 1-800-748-4302. © Mountain America Credit Union 2021. Is Indeed your favorite place to learn about companies? Glassdoor has 235 Mountain America Credit Union reviews submitted anonymously by Mountain America Credit Union employees. MACU is a fun place to work. How did you feel about telling people you worked at Mountain America Credit Union? Extremely stressful, taking call after call, expected to make sales on every call even if they were applicable. This estimate is based upon 7 Mountain America Credit Union Member Service Representative salary report(s) provided by employees or estimated based upon statistical methods. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Search job openings at Mountain America Credit Union. Contact Mountain Credit Union. This is the employer's chance to tell you why you should work for them. They really care about their employees, and their development within the organization. 4 reviews of Mountain America Credit Union "Excellent customer service! Mountain America Federal Credit Union does business as Mountain America Credit Union. It's a great company which I wouldn't mind working for again in the future. A typical day involves assisting member's with any and all manner of questions regarding their accounts, funds and loans. The difference between these two in customer service, products, and fee's is night and day. Salary information comes from 708 data points collected directly from employees, users, and past and present job … What is the interview process like at Mountain America Credit Union? Unauthorized account access or use is not permitted and may constitute a crime punishable by law. They do their absolute best to make us as employees feel like were part of a family at work. Membership required—based on eligibility. 8 Questions You Should Absolutely Ask An Interviewer, Top Jobs at Mountain America Credit Union. I needed it, so I went inside with my toddler. The atmosphere is very competitive, but management is very involved in helping you to improve both at your job and whatever aspect of your life you'd like to improve. They are also willing to work with you if you need a crazy schedule. Read employee reviews and ratings on Glassdoor to decide if Mountain America Credit Union is right for you. Help people considering your employer make a good choice. There are some days that are fast-paced while others are slower. Dealing with people and their money is extremely stressful s is but being pressured to make sales to people just drives them away. 1,418 open jobs for Credit union representative. Learn how to enable cookies. Shopping on Amazon surfing the net and making personal calls during the day , only the favorites were allowed these privleges. Sign in to your account Welcome back! I loved working at Mountain America, although being on the phone all day isnt ideal Mountain America really cares about their employees and their emotional and physical needs. Membership required—based on eligibility. How many vacation days do you get…. Explore skills and training, pay raises and promotions and management and culture. You don't want to risk being left alone without support outside of business hours. Compare pay for popular roles and read about the team’s work-life balance. No time in between calls really. Pros & Cons are excerpts from user reviews. Benefits were great, Culture was great, People were awesome, I worked at Mountain America Credit Union full-time for more than a year. https://bestcompany.com/credit-unions/company/mountain-america Foul language and drinking on the job which management knew about. Management did not manage their employees, a few long term or favorites ran the floor. 35 Mountain America Credit Union jobs available on Indeed.com. Apply to Loan Officer, Customer Service Representative, Member Services Representative and more! Box 2331, Sandy, UT 84091, 1-800-748-4302. I tried to talk to numerous people but nothing ever happened and it didn't seem like they even cared. poor management, no room for advancement, back biting workplace. © Mountain America Credit Union 2021. Mountain America Credit Union Merchant Services is there for … What is the most stressful part about working at Mountain America Credit Union? Payment processing is a mission-critical element of your business. Unauthorized account access or use is not permitted and may constitute a crime punishable by law. I liked to help our members with good customer service and low interest rates. Mountain America is concentrated in four counties in Utah. Mountain America Credit Union is a Utah-based, federally chartered credit union that serves hundreds of thousands of members through numerous branches located in the American West. Switched departments again and the pressure to sell products or st least offer them is being pressed more and more. What advice would you give the CEO of Mountain America Credit Union about how to improve it? If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. 52 Mountain America Credit Union jobs including salaries, ratings, and reviews, posted by Mountain America Credit Union employees. The average Mountain America Credit Union salary ranges from approximately $28,125 per year for Branch Manager to $113,000 per year for IT Manager. How would you describe the pace of work at Mountain America Credit Union? It had the potential to be a wonderful job but not anymore. Mountain America Credit Union (MACU) offers APRs on par with banks and online lenders, but we’ve seen lower available rates at other credit unions. The people are great to work with and the management wants you to succeed. Company allows and provides opportunities to grow. "Great company with great benefits" (in 29 reviews), "They have increasingly innovated their benefit packages to make the work/life balance superior to anywhere else" (in 23 reviews), "No cons - I love my jobs at MACU" (in 13 reviews), "Work/Life Balance was the hardest thing" (in 8 reviews), I have been working at Mountain America Credit Union full-time. Mountain America Credit Union, P.O. How do you feel about going to work each day at Mountain America Credit Union? If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Great place to work, great environment and lots of room for advancement/personal growth, I have been working at Mountain America Credit Union full-time for more than a year, Great pay, great benefits, and great environment, Pay structure is a little weird between different positions, I worked at Mountain America Credit Union full-time for more than 3 years, They have amazing insurance and benefits, really take good care of their employees, It’s hard to move up in the company without being there for a really long time, I worked at Mountain America Credit Union full-time. I loved learning about the financial world in a better light which taught me so much. Women rate the female-friendliness of their workplaces on. Search Credit union representative jobs with mountain america financial service. America First Credit Union has a larger service area than Mountain America, which might make it easier to join. View this and more full-time & part-time jobs in … Membership required—based on eligibility. It may be our story, but it's all about you. They hire high quality people, so it's really easy to get along with people. Sign in to view status or complete next steps on your loan. Amazing healthcare and career advancement opportunities!! Mountain America Federal Credit Union does business as Mountain America Credit Union. How to Answer: What Are Your Strengths and Weaknesses? Mountain America Credit Union, P.O. PT Member Service Representative (Teller) - Spanish Speaking Preferred Mountain America Credit Union West Valley City, UT Just now Be among the first 25 applicants I then started getting pressured to sell more products, over and over, which was frustrating. Benefits are very fair for both part and full-time employees. © Mountain America Credit Union 2021. Learn about Mountain America Credit Union culture, salaries, benefits, work-life balance, management, job security, and more. Membership required—based on eligibility. Reviews from Mountain America Credit Union employees about working as a Customer Service Representative at Mountain America Credit Union. Glassdoor will not work properly unless browser cookie support is enabled. If you were to leave Mountain America Credit Union, what would be the reason? We have been with America First Credit Union since 1994 and just opened an account with Mountain America a little over 3 yrs ago. Apply for a Mountain America Credit Union Customer Service Agent (Rexburg) job in Rexburg, ID. Mountain America Credit Union, P.O. Mountain America Federal Credit Union does business as Mountain America Credit Union. Salary information comes from 430 data points collected directly from employees, users, and past and … 24/7 Customer Service Most issues arise when you least expect them. What questions did they ask during your interview at Mountain America Credit Union? Apply online instantly. Mountain America Credit Union, P.O. Are you sure you want to replace it? Click here to email for assistance. If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner. Uncover why Mountain America Credit Union is the best company for you. Everyone is very caring and wants you to do well. It was so much harder. 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Fun, competitive, constantly trying to help you improve, Working as Customer Service Representative. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. I enjoyed my time at MACU. Pay is ok if your single and no life. Many problems arise and were never resolved putting even more stress on us. Provides quality service to credit union members to resolve problems and enhance their financial relationship with Mountain America. When factoring in bonuses and additional compensation, a Member Service Representative at Mountain America Credit Union can expect to make an average total pay of $16 . Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. { "isFollowing": false, "isEEPActive": true, "isEiHeaderFollowBtnDos2Enabled": true }, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, They have increasingly innovated their benefit packages to make the. It was wonderful all around. Covid 19 News & Help Contact Us. Builds and maintains relationships with Mountain America Credit Union Members by engaging in conversations in person and over the phone. Great member loyalty to brand and raving fans set it apart. Builds and maintains relationships with Mountain America Credit Union Members by engaging in conversations in person and over the phone. Amazing company to work for. View company reviews & ratings. Mountain America Federal Credit Union does business as Mountain America Credit Union. Mountain America Federal Credit Union does business as Mountain America Credit Union. Click here to get locations and phone numbers for each of our branch offices. all Mountain America Credit Union reviews in United States, all Mountain America Credit Union reviews worldwide. The information provided is from their perspective. They are not authored by Glassdoor. They said it was not gonna be like work for other call centers....but that was the direction they are going. You do get a lot of cool stuff but thats to keep you at ur desk. Mountain America Credit Union Employee Reviews about "customer service" Updated Sep 4, 2020 Box 2331, Sandy, UT 84091, 1-800-748-4302. Box 2331, Sandy, UT 84091, 1-800-748-4302. Our community is ready to answer. Both America First and Mountain America offer low-cost accounts and other benefits to members. How do you feel about the future of Mountain America Credit Union? Mountain America Credit Union, P.O. I made a deposit in the ATM but took too long to retrieve my card, so the machine ate my card (for security reasons, I later found out). © Mountain America Credit Union 2021. Compare Mountain America Credit Union with, Questions about Mountain America Credit Union, What is the vacation policy like at Mountain America Credit Union? Unauthorized account access or use is not permitted and may constitute a crime punishable by law. Explore PTO allowances, work-life balance and flexibility and parental leave. I had fun getting to know the members and my coworkers better. Box 2331, Sandy, UT 84091, 1-800-748-4302. Get weekly updates, new jobs, and reviews, The most useful review selected by Indeed. ), 7 of the Best Situational Interview Questions. Customer Service Loan Agent Training Start Date: 2/23/2020Training Shift: Monday-Friday…See this and similar jobs on LinkedIn. Ask a question about working or interviewing at Mountain America Credit Union. Managers dont have the answers and good luck trying to get one. Are you sure you want to remove this review from being featured for targeted profile? Mountain America Credit Union first opened its doors in the 1930s with a commitment to... – More. Your response will be removed from the review – this cannot be undone. Mountain America Credit Union Reviews by Job Title, See more Mountain America Credit Union reviews by job title, Mountain America Credit Union Reviews by Location, Career recommendations for Customer Service Representative, Explore information on salaries, job satisfaction, skills and more, Popular locations for Customer Service Representative in US, Discussion topics at Mountain America Credit Union. Than Mountain America financial Service Union provides a range of financial Services and products, over and over the.. And CEO insights: 2/23/2020Training Shift: Monday-Friday…See this and similar jobs on LinkedIn,,... 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